Sclove attached this NYTimes article illustrating why “doctors, researchers, drug makers and regulators should pay more attention to patients’ firsthand reports of their symptoms while they take medicines, because their information could help to guide treatment and research, and uncover safety problems.”
The following particular quote in the article caught my attention, because it punctuates the importance of seeking direct input from the end-user (patients, in this case; consumers or citizens in situations involving stem cells, geoengineering, synthetic bio, etc.). It is attributed to Dr. Ethan Bash, an oncologist who published this report in the New England Journal of Medicine:
“Direct reports from patients are rarely used during drug approval or in clinical trials,” Dr. Basch says. “If patients’ comments are sought at all, they are usually filtered through doctors and nurses, who write their own impressions of what the patients are feeling.”
This type of second- or third-hand interpretation can be misleading. Take a look at the graph on the left, for example (courtesy of The New York Times). There are a host of possible and plausible explanations listed in the Times piece as to why doctors and nurses don’t do a better job of reporting what patients tell them. They’re not being deviant or trying to harm the patients when they substitute their own interpretations for what’s actually being reported by the patient. Nor are scientists and policy makers when they serve to speak on our behalf. But the sum result = misinformation and that’s not helpful to anyone.
Doctors, kindly listen more carefully to your patients; scientists and policymakers, consider taking citizen input seriously. If you think the U.S.A. does a good job doing so, I invite you to read this brief post on the differences between how we view public participation here vs. how it’s viewed in the U.K.